We value your privacy.

We will never give, lease, sell or otherwise disclose your personal information. Any information you give to JK Bouquets Florist, over the phone and online will be held with the utmost care, and will not be used in ways to which you have not consented. A more detailed explanation about how we safeguard your personal information is described below. If you have any questions at all about our privacy policy, please contact us via our contact form.

Please remember that we value your privacy and will never lease, rent or sell your private information.
At checkout we ask for the following personal information.

Sender’s Full Name, Email Address, Billing Address & Phone Number.
We use this information to provide a better customer experience by sending order confirmations, dispatch confirmations and delivery confirmations.
Your transaction and credit card details are stored at our payment provider (ipay88). They ensure security of your transactions and prevent fraud.

Recipient’s Full Name, Billing Address & Phone Number.
We require this information in order to deliver the flower bouquets, bear bouquets, flower boxes, or chocolate bouquets that you have ordered. It is vital that the recipient’s address is accurate, therefore JK Bouquets Florist uses a third party service to check the validity of the address provided.

We will pass over the recipient’s full name and address to our runner, they will handle the delivery on our behalf.

We never send promotional messages, marketing communications or any form of unsolicited contact to details collected in the recipient details.
What additional data do we collect when you use our website?

We collect details of your online browsing activities such as the sections visited and parts of the website viewed. We also collect details of the type of device you use to view our website, your IP address, and your device’s geo location.

How do we market our products to you through third parties?

When you browse our websites, then you may receive ads of our products when in turn browsing other websites using the same internet connected device. This marketing data is done through data collection cookies which track your online browsing behavior. These cookies are placed by JK Bouquets Florist or by one or more third parties.

How can you remove your personal information from our system?

You have a right to request for your account to be closed at any time, however we do have certain obligations to keep data records for legal and accounting purposes.

Please send us an email via contact form outlining your request and we will reply within 30 days.

Further, please note that for us to consider your request the following criteria must be met:
  1. Your email must originate from the same email address linked to the account that you are requesting deletion.
  2. There are no pending amounts that need to be paid.
  3. At least 10 days have passed from your most recent transaction.
  4. There are no active law enforcement requests about your transactions.

Note that if we erase all information about you, and you decide to make a future purchase, then we will not be aware of your prior requests or objections.